Privacy and Legal Policies

LEGAL POLICY

FEBRUARY !, 2022

Terms of Use – Your use of Downsizing Diva’s website at www.downsizingdiva.com constitutes your acceptance of the terms and conditions of use ("Terms") contained herein. We encourage you to read and familiarize yourself with the Terms. Any rights not expressly granted herein are reserved. Downsizing Diva reserves the right to change the Terms hereof at any time. Users are responsible for regularly reviewing the Terms. Continued use of the website following such changes shall constitute user's acceptance of the changes. The last revision date is October 8, 2020

Warranty Disclaimer – This website and all of the information it contains is provided for informational purposes only. You may download content for your personal use for non-commercial purposes and no modification or further reproduction of the content is permitted. Downsizing Diva makes no representation about the suitability of the information on this website for any purpose. The content on this website is provided "as is" without warranty of any kind whether express or implied, including but not limited to implied warranties of fitness for a particular use, merchantability and non-infringement, with respect to the site or any information.

There is no warranty, representation or guarantee related to the accuracy, timeliness or completeness of any information. Downsizing Diva does not warrant that the site and/or information will be free from defects, viruses or other harmful components or that the site will be accessible and perform in accordance with your expectations. Use of the site is at your own risk.

Content Disclaimer – Downsizing Diva shall not be responsible for any errors or omissions contained in this website and reserves the right to modify, supplement or delete the content of this site at any time or for any reason without notice. By using this website, the user acknowledges and accepts that the information published on the website may contain technical or typographical errors or inaccuracies.

License Disclaimer – Use of this website does not confer any license under any of Downsizing Diva’s or any third party's intellectual property rights, whether by estoppel, implication or in any other manner.

Links – Downsizing Diva’s website may provide links or reference to other sites. The links will allow you to leave the Downsizing Diva website and enter other websites. These links are provided to users as a service and are not sponsored by or affiliated with this website or under the control of Downsizing Diva and no referenced or linked site implies endorsement, sponsorship, association or verification by Downsizing Diva of such referenced or linked site. Downsizing Diva is not responsible for and makes no representation or warranties concerning the content of any of the referenced sites or any linked site or any link contained in a linked site. Your use of any referenced or linked site may be subject to terms and conditions contained in such site, which you should locate and review carefully prior to use.

Trademarks – Certain words, phrases, names, designs or logos used on this website may constitute trademarks, service marks or trade names of Downsizing Diva or other entities. The display of any such marks or names on the website does not imply that any license has been granted by Downsizing Diva or any other entity. The use of any Downsizing Diva trademarks or trade names without obtaining the prior written consent of Downsizing Diva is strictly prohibited.

Compliance with Law – You shall not use and/or access this website and/or the information in any manner that will violate any applicable local, provincial, national, international or foreign law, including, but not limited to any regulations having the force of law. Some jurisdictions may have restrictions on the use of the Internet by their residents. You agree not to impersonate another person in your use of the website or the sending of any e-mail to an address listed on the website. You may not use the website in any manner which could damage, disable, overburden or impair the website, interfere with any other party's use and enjoyment of the website or compromise the integrity of, or otherwise modify, the information.

Indemnity resulting from your use of the Website – As a condition of use of this website, you agree to indemnify and hold Downsizing Diva, its employees, directors and related entities harmless from and against any and all liabilities, costs and expense, including reasonable attorney's fees, damages arising out of claims resulting from your use of this website, including without limitation any claim alleging violation by you of the terms hereof.

Unsolicited Information, Ideas or Concepts – Any information, ideas or concepts provided by you to any Downsizing Diva website or otherwise to Downsizing Diva by electronic mail is provided on a non-confidential basis. Downsizing Diva shall be entitled to reproduce, publish or otherwise use such information, ideas or concepts in any way, for any purpose and without compensation.

Agreement – Unless otherwise specified, the terms hereof constitute the entire agreement between you and Downsizing Diva with respect to your use of the website and information. The laws of the Province of Ontario and the laws of Canada applicable therein shall govern as to the interpretation, validity and effect of the terms hereof, notwithstanding any conflict of law provisions of your domicile, residence or physical location.

PRIVACY POLICY

FEBRUARY !, 2022

Downsizing Diva is committed to protecting your personal information. Our Internet Privacy Policy is based on the internationally recognized fair information practices set forth in Canada's Protection of Personal Information and Electronic Documents Act.

The purpose of this Privacy Statement is to inform you about the types of Personal Information Downsizing Diva (as follows, "we", "us", “Downsizing Diva”) collects about individuals. It explains how we use and disclose that information, the choices such individuals have regarding such use and disclosure, and how individuals may correct that information.

From time to time, we may make changes to this Privacy Statement. The Privacy Statement is current as of the "last revised" date which appears at the top of this page. We will treat Personal Information in a manner consistent with the Privacy Statement under which it was collected and our Privacy Policy, unless we have your consent to treat it differently. This Privacy Statement applies to any information we collect or receive about you, from any source.

What is Personal Information?

Personal Information is any information that is identifiable with you. This information may include but is not limited to your name, mailing address, phone numbers, email address, identification numbers, credit card numbers, banking information, and creditor information. Personal Information, however, does not include your name, business title or business address and business telephone number in your capacity as an employee of an organization.

How do we collect your Personal Information?

On certain limited occasions, we may collect personal information (e.g. personal information of individuals who apply for employment with us) and on such occasions, we will always collect your Personal Information by fair and lawful means and will obtain your consent to do so or as otherwise permitted by law.

Why do we collect your personal Information?

We only collect personal information about you if you supply it voluntarily, through contacting us via e-mail or on-line registration.

• We collect personal information about you if it is required to provide you with a service you have requested.
• We may use software that receives and records the Internet Protocol (IP) address of the computer that has contacted our web site for the purposes of gathering website usage statistics only. We make no attempt to link these addresses with the identity of individuals visiting our site.
• We may use "cookies" in special areas of our site that require login or registration. These cookies are used only for the purposes of verifying your login information. We do not use cookies to track how our visitors use the site. Collection of any further personal information other than that for reasons outlined above will only occur with your consent.

How we use your personal information?

The Personal information you supply is not disclosed to anyone except Downsizing Diva employees who require said information to complete an indicated function. Downsizing Diva uses your personal information in order to provide you with services you have requested, to process online donations or applications for employment, or to provide you with access to a secure area of our site.

How do we ensure the privacy of your Personal Information when dealing with our affiliates and third parties?

We ensure that all our affiliates and other third parties that are engaged to perform services on our behalf and are provided with Personal Information are required by contract to observe the intent of this Privacy Statement and our Privacy Practices.

How we keep and store your personal information?

Downsizing Diva Solutions does not sell, trade or exchange your personal information with third parties. We will not pass on any of your personal information to other organizations or companies without your consent. We will take reasonable steps to respect the confidentiality of any personal information held by Downsizing Diva and will take reasonable steps to ensure the security and accuracy of the information we have about you.

We may keep a record of your Personal Information, correspondence or comments, in a file specific to you. We will use, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. We have established minimum and maximum retention periods and procedures for maintaining and destroying your Personal Information.

How do you know that the Personal Information we have on you is accurate?

We will ensure your Personal Information is kept as accurate, complete and up-to-date as possible. We will not routinely update your Personal Information, unless such a process is necessary.

What if the Personal Information we have on you is inaccurate?

You can at any time, challenge the accuracy or completeness of the Personal Information we have on you. If you successfully demonstrate that the Personal Information we have on you is inaccurate or incomplete, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.

How you can access and change the information we keep about you?

Your trust is important to us. We will make available to you any specific Personal Information on you, which we have collected, used or disclosed, upon your written request, to the extent permitted by law. We will make such information available to you in a form that is generally understandable, including explaining any abbreviations or codes.

What safeguards have we implemented to protect your Personal Information?

We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. The only employees granted access to your Personal Information are those with a business 'need-to-know' or whose duties reasonably require such information.

How do you contact us regarding access to your Personal Information or our Privacy Practices?

All comments, questions, concerns or complaints regarding your Personal Information or our Privacy Practices, should be forwarded to our Privacy Officer:

Privacy Officer, Downsizing Diva
2 Gower Street, Toronto, Ontario. ON M4B 1E2
PHONE: 647-341-3482 

Downsizing Diva has helped over 2000 families downsize, move and clear estates. Let our experienced team help you.